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- Customer and Market Focus
- What is your organization's purpose?
- How does your organization fulfill its purpose?
- What services does your organization provide?
- Why is their a need for your services?
- Leadership / Workforce Focus
- Who makes up your board of directors / advisory council?
- Please provide the following information for each member of your staff.
- Name
- Contact information
- Education
- Languages spoken
- Level of involvement; full time, under 20 hours per week, engaged on a per project basis, etc…
- Role in the organization
- Level of computer literacy
- Technology
- Please tell us about the computers at your facility.
- Number of computers
- Operating systems on the computers
- IT disaster recovery plans
- What kind of access does your organization have to the internet?
- Dial up connection?
- Broad band connection; cable, satellite, T1, etc…
- Cellular connection
- Strategic Planning
- What is the potential for growth within your organization?
- What is additional funding needed for?
- Process Management
- What are your organization's operational costs?
- How are your organization's funds allocated?
- Challenges
- What challenges must your organization overcome on a daily basis?
- What is the single biggest challenge your organization faces?
- Results
- Please provide quantifiable results of your organizations efforts.
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